AI Summit Budapest 2025

Kopcsó Balázs

Head of Technology
United Call Centers

AI Expert & Researcher | DPO | Process Designer | CyberPunk. Balázs Kopcsó, UCC's technology manager, has more than 10 years of experience in the BPO industry. Its primary goal is to rethink customer service processes with the help of the most modern technological solutions, thereby ensuring the best possible customer experience for users, and at the same time optimizing operations.